Terms & Conditions

Pre-paid creation retainer

The pre-paid creation retainer for the photo shoot experience includes reserving Barbara’s time for the planning, creating and editing of your photographs, followed by the viewing session.

Travel charges

Destinations in and around Royal Tunbridge Wells are included in the price of the package. After 15 miles of travel a fee of currently £25 is charged. Barbara takes commissions throughout Kent, Sussex, Surrey, Hampshire, Essex and London. Feel free to contact Barbara Yeo Photography with questions.

Money back guarantee

Barbara offers a money back guarantee on the retainer if you feel that Barbara Yeo Photography has not fulfilled your brief. Barbara can work with you to get exactly what you are looking for, even if it requires scheduling a re-shoot.

Model and Property release form

This contract explains the terms of your photo shoot and protects the rights of Barbara Yeo Photography to the photos that result from the shoot. This contract will be signed right before the shoot.

Insurance

As a professional photographer we hold a public and product liability insurance, covering injury caused to third parties or for damage caused to a third party property

Cancellation policy

We understand that sometimes things come up and a session will need to be rescheduled. As long as 48 hour notice is provided we can reschedule your shoot and your retainer will carry over. Please note that retainers can be forfeited if there is a no-show, 48 hour notice is not provided for a cancellation or there are excessive cancellations.

Ordering terms

Once the photography experience is completed Barbara will upload a password protected gallery so you can choose your favourite images at a time that suits you (please allow approximately 14 days after the day of the shoot to allow for post-production work). This gallery will be available for two weeks. Payment can either be made via cash, cheque, Electronic banking or Paypal. All goods remain the property of Barbara Yeo Photography until paid in full.

Delivery time guide

Being subject to the lead times of the specialist manufacturers of wall portraits, albums and any other orders will be delivered approximately 4 weeks after payment.

Time guide for Christmas

Christmas shoots are recommended to take place by the end of October to guarantee delivery dates. A little earlier still, if you would like to have Christmas cards printed so that you have plenty of time to write and send them.

Alternatively you can purchase a beautiful presented Gift Certificate which can be sent to you in time for Christmas Day or any other special occasion where similar time constraints apply.

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